Terms of service
These Terms of Service govern your use of the Sencillo website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully.
1. About Us
Sencillo is a direct-to-consumer clothing brand registered in the Netherlands.
Handelsnaam: Sencillo
KVK-nummer: 42032036
BTW-nummer: NL005443620B59
E-mail: contact@sencilloonline.com
2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual product. We make every effort to display colours accurately, but we cannot guarantee your screen displays colours exactly as they appear in person.
3. Pricing
All prices are listed in Euros (EUR) and include applicable VAT where required by law. We reserve the right to change prices at any time without prior notice. The price displayed at the time of your order is the price you will be charged.
4. Orders & Payment
By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, errors in pricing, or stock unavailability. Payment is due in full at the time of purchase. We accept all major payment methods as listed at checkout.
5. Shipping
Orders are shipped according to our Shipping Policy, which is incorporated into these Terms by reference. Free shipping applies to all EU orders. Orders outside the EU are subject to a shipping fee calculated at checkout. Estimated delivery times are not guaranteed and may vary due to factors outside our control.
6. Returns & Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which is incorporated into these Terms by reference. EU customers retain their statutory right of withdrawal under the EU Consumer Rights Directive.
7. Intellectual Property
All content on the Sencillo website, including but not limited to logos, images, text, design, and product names, is the property of Sencillo and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Sencillo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you in connection with any order shall not exceed the amount paid for that order.
9. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
10. Governing Law
These Terms of Service are governed by the laws of the Netherlands. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the updated terms.
12. Contact
For any questions regarding these Terms, please contact us at:
Email: contact@sencilloonline.com